LIST OF
SUB-PROCESSOR
Product Vade for M365
For the provision of the solution:
- AZURE PARIS (for storage) -France (*)
- OVH France (for second backups storage) - France
- SCALEWAY (for hosting) – France
Only, for the provision of the support services:
- ZENDESK (for ticketing support) - USA
- AIRCALL (virtual call center) – USA, UK, Germany and Vietnam
(*) Personal data may be transferred outside of EU by AZURE PARIS (MICROSOFT’s subsidiary), notably due to the use, by the end-user, of the M365 solution.
Update: June 1st 2023
Product Vade Cloud
For the provision of the solution:
- SCALAIR (for backups storage) - France
- SCALEWAY (for hosting) - France
- OVH France (for second backups storage) - France
- AWS (for hosting) – France (*) (**)
- AZURE PARIS (for storage) – France (*) (**)
Only, for the provision of the support services:
- ZENDESK (for ticketing support) - USA
- AIRCALL (virtual call center) – USA, UK, Germany and Vietnam
(*) Used only for the option “filter outgoing email”. Personal data may be transferred outside of the UE by AWS & AZURE PARIS (respective AMAZON’s and MICROSOFT’s subsidiaries).
(**) Personal data may transit by AWS and Azure servers. However, client may opt out by using other specific DNS.
Update: June 1st 2023